At Grande Vegas Casino we strive to provide the best 24/7 customer service available. Please feel free to contact our call centre operators with any query or request. They are available and trained to provide a superior entertainment experience for all our players.


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Please try to find answers on frequently asked questions.

Accordion - Support

Absolutely!  We use the same cyber technology that the online banking system uses world-wide.  Any personal information we ask for, such as emails, is for our use only – so we can send you the best offers and notifications geared just to you.  We NEVER share your info with third parties.

That’s easy….all kinds!  The short list of our online games includes:  Slots, Progressives, Blackjack, Baccarat, Poker, Pai Gow, Pontoon, Video Poker, Keno, Roulette, Craps, Sic-Bo, Scratch Cards, and fun Specialty Games that defy categorization – they’re just fun.  We’ve literally got a game for everyone!  AND…we add new games EVERY month!

Great question!  Progressive slots and poker games offer truly life-changing possibilities with progressive jackpots tipping over $1,000,000 regularly.  A portion of each bet on this game, across all the casinos carrying the same game, is put into the pot creating these huge jackpots.  Important point to remember:  bet the max to grab the huge progressive win!

In four words:  we’ve got you covered!  If you ever need help, just contact us using email, toll-free telephone, or call via Skype.  When are we available?  All day, every day….that’s right, 24/7/365.

Our expert support team is waiting to hear from you!

Our new player Welcome Bonus is GREAT!  Your very first deposit gets you a 100% match bonus – meaning you deposit $100 and play with $200 – twice the fun.  Your next deposit is even better – we’ll give you a 150% match bonus AND 50 free spins on the popular Achilles slot.  Then…we’ll just give you another $50 bonus – you don’t even have to deposit.  So, all-in-all, you deposit $200, and we give you $300 for total of $500 worth of fun….and 50 free spins. 

Doesn’t get any better than this!  Well, actually, it does….come back every day….we’ve got tons of promotions going on all week!

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